¹ú²ú¸£ÀûÍøÕ¾ÍƼö

The role of ethics in responsible healthcare management

The healthcare industry is complex. All roles within it – from administrators and clinicians on the frontline, to managerial roles behind the scenes – can be both highly rewarding and highly challenging. Jobs throughout the healthcare system are inherently full of decisions: from the type of care a patient receives, to the resources a care unit needs, each carries consequences for patients’ lives and can lead to conflicts.

As such, high ethical standards for public health are critical to healthcare. Decisions and issues of this nature – where lives are at risk – are part and parcel of the day-to-day roles of health professionals across the sector.

Recovering, rebuilding and restructuring: Covid-19 and financial sector transformation

Financial institutions and the world over have been rocked to their core by the Covid-19 crisis. The pandemic’s seismic impact is far from over; the sector will be monitoring and responding to the many, widespread effects for a long time to come. What are the most-pressing financial challenges for societies and their economies, and how might they be mitigated? Now that short-term impacts have been weathered, how might financial markets face more medium and long-term consequences? Is global banking prepared for similar disruptions to economic activity and downturn?

In an interconnected global environment, the financial system is one characterised by volatility and speed of change. There are implications for the whole financial ecosystem, including asset management, investment banks, capital markets, regulators and insurers. Cross-sector expertise, insights and technology are pivotal to making wise decisions regarding future financial stability and resilience – both in terms of how systems must operate and, crucially, how customers are protected.

Security and data privacy in finance

Data security in financial services has always been important. However, with many services now available online and sensitive documents and information containing personal data being sent via email or via online portals as part of application processes, security is more crucial than ever. The direct handling of personal information during customer on-boarding is one aspect of data privacy, but analytics is another. Through our spending, we all share large volumes of information about our purchasing habits and our movements, which over time indicate trends. How much access should financial institutions have to this customer data?